{"id":10474,"date":"2023-03-31T07:33:17","date_gmt":"2023-03-31T07:33:17","guid":{"rendered":"https:\/\/mesbatteries.com\/Demo\/?page_id=38"},"modified":"2026-11-06T09:17:21","modified_gmt":"2026-11-06T13:17:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.alternateur.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10474\" class=\"elementor elementor-10474\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d702b7 e-flex e-con-boxed e-con e-parent\" data-id=\"8d702b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2e763 elementor-widget elementor-widget-et_heading\" data-id=\"bb2e763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >How can we help you?<\/span><\/span><\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c436c86 elementor-widget elementor-widget-et_heading\" data-id=\"c436c86\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >Frequently Asked Questions (FAQ)<\/span><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ca9690 e-flex e-con-boxed e-con e-parent\" data-id=\"4ca9690\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd45e88 elementor-widget elementor-widget-et_breadcrumbs\" data-id=\"fd45e88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"et-breadcrumbs\"><a href=\"https:\/\/shop.alternateur.ca\/en\">Home<\/a> <span class=\"arrow\"><\/span> <\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3359f7 e-flex e-con-boxed e-con e-parent\" data-id=\"a3359f7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7de6872 elementor-widget elementor-widget-et_heading\" data-id=\"7de6872\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >1. General information<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb72273 elementor-widget elementor-widget-et_accordion\" data-id=\"eb72273\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 What services does ADB offer?<\/div><div class=\"accordion-content\"><p>\u2705 ADB specializes in selling and rebuilding alternators and starters, as well as supplying batteries <strong data-start=\"408\" data-end=\"422\">Interstate<\/strong> and <strong data-start=\"426\" data-end=\"448\">Volthium (lithium)<\/strong>. We also offer free battery, alternator and starter diagnostics.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-1e75c94\"><span class=\"accordion-icon\"><\/span>\u2753 Where are you located?<\/div><div class=\"accordion-content\"><p>\u2705 We are located at <strong data-start=\"253\" data-end=\"297\">610 Rue St-Pierre Sud, Joliette, J6E 8R7<\/strong>.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-133bb9f\"><span class=\"accordion-icon\"><\/span>\u2753 What are your opening hours?<\/div><div class=\"accordion-content\"><p>Monday to Friday: 8 a.m. to 5 p.m., open through lunch.<\/p><p>Saturday and Sunday: closed.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-510c26a\"><span class=\"accordion-icon\"><\/span>\u2753 How can I contact you?<\/div><div class=\"accordion-content\"><p>\u2705 \ud83d\udcde <strong data-start=\"340\" data-end=\"355\">Phone:<\/strong> 450-752-1588<br data-start=\"368\" data-end=\"371\" \/>\u2705 \ud83d\udce7 <strong data-start=\"376\" data-end=\"387\">Email:<\/strong> <a rel=\"noopener\" data-start=\"388\" data-end=\"407\">info@alternateur.ca<\/a><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e160f0a e-flex e-con-boxed e-con e-parent\" data-id=\"e160f0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b632b40 elementor-widget elementor-widget-et_heading\" data-id=\"b632b40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >2. Batteries<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dd3e09 elementor-widget elementor-widget-et_accordion\" data-id=\"1dd3e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 What types of batteries do you sell?<\/div><div class=\"accordion-content\"><p>\u2705 We sell a wide range of batteries for <strong data-start=\"678\" data-end=\"772\">cars, trucks, motorcycles, recreational vehicles (RVs), and agricultural and industrial equipment.<\/strong><\/p><\/div><div class=\"accordion-title  elementor-repeater-item-1e75c94\"><span class=\"accordion-icon\"><\/span>\u2753 Can I order batteries online?<\/div><div class=\"accordion-content\"><p>\u2705 Currently, <strong data-start=\"843\" data-end=\"918\">only motorcycle batteries are available for delivery by courier<\/strong>. All our other models are available <strong data-start=\"961\" data-end=\"988\">for store pickup<\/strong>.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-133bb9f\"><span class=\"accordion-icon\"><\/span>\u2753 What warranty do you offer on batteries?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"1046\" data-end=\"1068\">New batteries:<\/strong> 6 to 48 months, depending on the model.<br data-start=\"1098\" data-end=\"1101\" \/>\u2705 <strong data-start=\"1103\" data-end=\"1126\">Used batteries:<\/strong> A working warranty of <strong data-start=\"1157\" data-end=\"1167\">1 month<\/strong>.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-510c26a\"><span class=\"accordion-icon\"><\/span>\u2753 Do you take used batteries?<\/div><div class=\"accordion-content\"><p data-start=\"1172\" data-end=\"1334\">\u2705 Yes! We recycle your old batteries responsibly through our partnership with <strong data-start=\"1317\" data-end=\"1331\">Interstate<\/strong>.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-388d1a8\"><span class=\"accordion-icon\"><\/span>\u2753 How do I choose the right battery for my vehicle?<\/div><div class=\"accordion-content\"><p>\u2705 To choose the right battery for your vehicle, we only need <strong data-start=\"226\" data-end=\"275\">the make, model, year and engine<\/strong>.<br data-start=\"276\" data-end=\"279\" \/>Our experts will find the best battery based on these details, taking compatibility, performance and durability into account. <strong data-start=\"444\" data-end=\"548\">Visit our store or contact us to find the right battery for your vehicle!<\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-093f30d e-flex e-con-boxed e-con e-parent\" data-id=\"093f30d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7eb0022 elementor-widget elementor-widget-et_heading\" data-id=\"7eb0022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >3. Alternators and starters<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98c2e5d elementor-widget elementor-widget-et_accordion\" data-id=\"98c2e5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 Do you sell alternators and starters?<\/div><div class=\"accordion-content\"><p>\u2705 Yes, we offer <strong data-start=\"1457\" data-end=\"1511\">new and rebuilt alternators and starters<\/strong>. Rebuilt products are tested to ensure reliability.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-1e75c94\"><span class=\"accordion-icon\"><\/span>\u2753 What warranty applies to rebuilt alternators and starters?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"1671\" data-end=\"1691\">A one-year warranty<\/strong> covering any <strong data-start=\"1707\" data-end=\"1742\">internal malfunction of the part<\/strong>.<br data-start=\"1743\" data-end=\"1746\" \/>\u274c <strong data-start=\"1748\" data-end=\"1840\">Damage caused by incorrect installation or neglect is not covered<\/strong> (e.g. a discharged battery, a bracket broken by impact, or a starter that remained engaged).<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-133bb9f\"><span class=\"accordion-icon\"><\/span>\u2753 Can you test my alternator or starter?<\/div><div class=\"accordion-content\"><p data-start=\"1925\" data-end=\"2172\">\u2705 Yes! We can perform <strong data-start=\"2014\" data-end=\"2063\">a quick test directly on your vehicle<\/strong>.<br data-start=\"2064\" data-end=\"2067\" \/>\ud83d\udd0d <strong data-start=\"2070\" data-end=\"2098\">For a more thorough test<\/strong>, the alternator must be removed and tested on our specialized machine.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-479f981 e-flex e-con-boxed e-con e-parent\" data-id=\"479f981\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d7967d elementor-widget elementor-widget-et_heading\" data-id=\"5d7967d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >4. Delivery and online orders<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d47440 elementor-widget elementor-widget-et_accordion\" data-id=\"1d47440\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 Which products can be shipped?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"2272\" data-end=\"2349\">Currently, only motorcycle batteries are available for shipping<\/strong>. We will add <strong data-start=\"2367\" data-end=\"2412\">alternators and starters in the future<\/strong>.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-1e75c94\"><span class=\"accordion-icon\"><\/span>\u2753 What are your shipping timelines?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"2464\" data-end=\"2512\">Orders are processed within one business day.<\/strong><\/p><\/div><div class=\"accordion-title  elementor-repeater-item-133bb9f\"><span class=\"accordion-icon\"><\/span>\u2753 How much does delivery cost?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"2562\" data-end=\"2608\">Charges are based on parcel weight<\/strong> and displayed in the cart.<br data-start=\"2631\" data-end=\"2634\" \/>\ud83d\udccc <strong data-start=\"2637\" data-end=\"2652\">Important:<\/strong> If there is an error in the shipping charge, we will contact the customer to arrange an adjustment before shipping.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-510c26a\"><span class=\"accordion-icon\"><\/span>\u2753 Do you ship internationally?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"2801\" data-end=\"2861\">No, we currently ship within Canada only.<\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f7f8a11 e-flex e-con-boxed e-con e-parent\" data-id=\"f7f8a11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10c2c7 elementor-widget elementor-widget-et_heading\" data-id=\"d10c2c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >5. Returns and after-sales service<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e35da9 elementor-widget elementor-widget-et_accordion\" data-id=\"6e35da9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 What is your return policy?<\/div><div class=\"accordion-content\"><p>\u2705 Yes, we offer <strong data-start=\"1457\" data-end=\"1511\">new and rebuilt alternators and starters<\/strong>. Rebuilt products are tested to ensure reliability.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-1e75c94\"><span class=\"accordion-icon\"><\/span>\u2753 How do I know whether my part is covered by warranty?<\/div><div class=\"accordion-content\"><p>\u2705 Our warranty covers <strong data-start=\"3123\" data-end=\"3165\">failures of the part itself<\/strong>.<br data-start=\"3166\" data-end=\"3169\" \/>\u274c <strong data-start=\"3171\" data-end=\"3266\">Damage caused by misuse or incorrect installation is not covered<\/strong>.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-133bb9f\"><span class=\"accordion-icon\"><\/span>\u2753 What is your return and warranty policy?<\/div><div class=\"accordion-content\"><p data-start=\"1925\" data-end=\"2172\">\u2705 <strong data-start=\"195\" data-end=\"262\">No warranty claim can be processed without the purchase receipt.<\/strong><br data-start=\"262\" data-end=\"265\" \/>We ask customers to keep their receipt to make warranty and return requests easier.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-ec03b29\"><span class=\"accordion-icon\"><\/span>\u2753 What if I have lost my receipt?<\/div><div class=\"accordion-content\"><p>\u2705 If you have lost your receipt, we can try to find it <strong data-start=\"497\" data-end=\"594\">provided you give us the exact purchase date and transaction amount.<\/strong><br data-start=\"594\" data-end=\"597\" \/>\ud83d\udca1 <strong data-start=\"600\" data-end=\"610\">Tip<\/strong> : You can find this information on a <strong data-start=\"659\" data-end=\"678\">bank statement<\/strong> if you paid by card.<\/p><p>\u274c <strong data-start=\"713\" data-end=\"850\">We cannot search for a receipt using your credit card number, name or phone number.<\/strong><\/p><\/div><div class=\"accordion-title  elementor-repeater-item-49c4ea3\"><span class=\"accordion-icon\"><\/span>\u2753 What is the Interstate battery warranty policy?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"927\" data-end=\"980\">Interstate Batteries offers a nationwide warranty<\/strong>, which means you can exchange a defective battery <strong data-start=\"1048\" data-end=\"1093\">at any Interstate dealer.<\/strong><br data-start=\"1093\" data-end=\"1096\" \/>\ud83d\udccc Interstate also requires <strong data-start=\"1126\" data-end=\"1162\">a receipt showing the purchase date<\/strong> to validate warranty coverage.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-f97576b\"><span class=\"accordion-icon\"><\/span>\u2753 What are the requirements for a warranty claim?<\/div><div class=\"accordion-content\"><p data-start=\"1192\" data-end=\"1443\">\u2705 Our warranties cover only <strong data-start=\"1297\" data-end=\"1338\">internal malfunctions of the part<\/strong>.<br data-start=\"1339\" data-end=\"1342\" \/>\u274c <strong data-start=\"1344\" data-end=\"1425\">Warranty claims are declined in cases of neglect or incorrect installation<\/strong>, including when:<\/p><ul data-start=\"1444\" data-end=\"1701\"><li data-start=\"1444\" data-end=\"1509\">A <strong data-start=\"1450\" data-end=\"1487\">battery is simply discharged<\/strong> rather than defective.<\/li><li data-start=\"1510\" data-end=\"1591\">A <strong data-start=\"1516\" data-end=\"1588\">bracket is broken due to impact or incorrect installation<\/strong>.<\/li><li data-start=\"1592\" data-end=\"1701\">A <strong data-start=\"1597\" data-end=\"1698\">starter has been damaged because it remained engaged too long while the engine was running<\/strong>.<\/li><\/ul><\/div><div class=\"accordion-title  elementor-repeater-item-83768e6\"><span class=\"accordion-icon\"><\/span>\u2753 Can I return a product online?<\/div><div class=\"accordion-content\"><p>\u2705 For now, <strong data-start=\"1769\" data-end=\"1823\">all returns must be made in store<\/strong>.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01d5345 e-flex e-con-boxed e-con e-parent\" data-id=\"01d5345\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de0400e elementor-widget elementor-widget-et_heading\" data-id=\"de0400e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >6. Care and durability of batteries, alternators and starters<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22860df elementor-widget elementor-widget-et_accordion\" data-id=\"22860df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 How can I extend my battery\u2019s life?<\/div><div class=\"accordion-content\"><p data-start=\"637\" data-end=\"750\">\u2705 To maximize your battery\u2019s life:<\/p><ul data-start=\"751\" data-end=\"1142\"><li data-start=\"751\" data-end=\"842\"><strong data-start=\"753\" data-end=\"789\">Check the charge regularly<\/strong> : An undercharged battery wears out faster.<\/li><li data-start=\"843\" data-end=\"926\"><strong data-start=\"845\" data-end=\"868\">Clean the terminals<\/strong> : Corrosion can prevent a good electrical connection.<\/li><li data-start=\"927\" data-end=\"1027\"><strong data-start=\"929\" data-end=\"963\">Avoid fully discharging the battery<\/strong> : A battery that is discharged too often deteriorates faster.<\/li><li data-start=\"1028\" data-end=\"1142\"><strong data-start=\"1030\" data-end=\"1080\">Make sure the alternator is working properly<\/strong> : A faulty alternator can damage your battery.<\/li><\/ul><\/div><div class=\"accordion-title  elementor-repeater-item-1e75c94\"><span class=\"accordion-icon\"><\/span>\u2753 How often should I have my alternator and starter checked?<\/div><div class=\"accordion-content\"><p>\u2705 We recommend having your alternator and starter tested <strong data-start=\"1305\" data-end=\"1327\">every 2 to 3 years<\/strong>, or as soon as you notice warning signs such as unusual noises, difficult starting or an illuminated battery light.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-133bb9f\"><span class=\"accordion-icon\"><\/span>\u2753 What are the signs of a failing alternator or starter?<\/div><div class=\"accordion-content\"><p data-start=\"1446\" data-end=\"1608\">\u2705 Here are some signs of a faulty alternator or starter:<\/p><ul data-start=\"1609\" data-end=\"2011\"><li data-start=\"1609\" data-end=\"1709\"><strong data-start=\"1611\" data-end=\"1636\">Difficulty starting<\/strong> : If the engine struggles to start, the starter may be the cause.<\/li><li data-start=\"1710\" data-end=\"1820\"><strong data-start=\"1712\" data-end=\"1747\">Battery drains quickly<\/strong> : A failing alternator no longer charges the battery properly.<\/li><li data-start=\"1821\" data-end=\"1915\"><strong data-start=\"1823\" data-end=\"1845\">Unusual noises<\/strong> : Clicking or grinding can indicate a problem.<\/li><li data-start=\"1916\" data-end=\"2011\"><strong data-start=\"1918\" data-end=\"1947\">Battery warning light is on<\/strong> : This indicates that the alternator is not producing enough current.<\/li><\/ul><\/div><div class=\"accordion-title  elementor-repeater-item-24b0b35\"><span class=\"accordion-icon\"><\/span>\u2753 Why did my alternator or starter fail early?<\/div><div class=\"accordion-content\"><p data-start=\"2013\" data-end=\"2180\">\u2705 Several factors can accelerate alternator or starter wear:<\/p><ul data-start=\"2181\" data-end=\"2573\"><li data-start=\"2181\" data-end=\"2263\"><strong data-start=\"2183\" data-end=\"2217\">Weak or defective battery<\/strong> : It makes the alternator work harder.<\/li><li data-start=\"2264\" data-end=\"2355\"><strong data-start=\"2266\" data-end=\"2310\">Faulty wiring or poor connections<\/strong> : These can cause an electrical overload.<\/li><li data-start=\"2356\" data-end=\"2473\"><strong data-start=\"2358\" data-end=\"2393\">Extreme weather conditions<\/strong> : Severe cold or excessive heat can damage components.<\/li><li data-start=\"2474\" data-end=\"2573\"><strong data-start=\"2476\" data-end=\"2501\">Heavy use<\/strong> : Frequent starting or prolonged use of electrical accessories.<\/li><\/ul><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cf0148 e-flex e-con-boxed e-con e-parent\" data-id=\"6cf0148\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89735dd elementor-widget elementor-widget-et_heading\" data-id=\"89735dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >7. Why choose ADB?<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1e3f4a elementor-widget elementor-widget-et_accordion\" data-id=\"b1e3f4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 Why choose ADB?<\/div><div class=\"accordion-content\"><p data-start=\"637\" data-end=\"750\">\u2705 We offer <strong data-start=\"2631\" data-end=\"2682\">personal service tailored to your needs<\/strong>, backed by professional expertise and knowledgeable assistance. Our goal is to provide reliable, durable parts along with excellent customer service.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-528826e e-flex e-con-boxed e-con e-parent\" data-id=\"528826e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f410c66 elementor-widget elementor-widget-et_heading\" data-id=\"f410c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >8. Available alternator and starter brands<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd9ed6d elementor-widget elementor-widget-et_accordion\" data-id=\"cd9ed6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 Which alternator and starter brands are available?<\/div><div class=\"accordion-content\"><p data-start=\"2965\" data-end=\"3020\">\u2705 We mainly offer the following brands:<\/p><ul data-start=\"3021\" data-end=\"3086\"><li data-start=\"3021\" data-end=\"3039\"><strong data-start=\"3023\" data-end=\"3037\">Wai Global<\/strong><\/li><li data-start=\"3040\" data-end=\"3063\"><strong data-start=\"3042\" data-end=\"3061\">Arrowhead \/ J&amp;N<\/strong><\/li><li data-start=\"3064\" data-end=\"3086\"><strong data-start=\"3066\" data-end=\"3084\">Atelier Dynamo<\/strong><\/li><\/ul><p data-start=\"3088\" data-end=\"3154\">We also have access to several original-equipment brands, including:<\/p><ul data-start=\"3155\" data-end=\"3256\"><li data-start=\"3155\" data-end=\"3173\"><strong data-start=\"3157\" data-end=\"3171\">Delco Remy<\/strong><\/li><li data-start=\"3174\" data-end=\"3187\"><strong data-start=\"3176\" data-end=\"3185\">Denso<\/strong><\/li><li data-start=\"3188\" data-end=\"3209\"><strong data-start=\"3190\" data-end=\"3207\">Leece-Neville<\/strong><\/li><li data-start=\"3210\" data-end=\"3228\"><strong data-start=\"3212\" data-end=\"3226\">Mitsubishi<\/strong><\/li><li data-start=\"3229\" data-end=\"3256\"><strong data-start=\"3231\" data-end=\"3254\">And many more<\/strong><\/li><\/ul><p data-start=\"3258\" data-end=\"3370\">If you are looking for a specific brand, contact us and we will check whether we can get it for you!<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f4dfc2e e-flex e-con-boxed e-con e-parent\" data-id=\"f4dfc2e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bab8420 elementor-widget elementor-widget-et_heading\" data-id=\"bab8420\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >9. Promotions and benefits for professionals<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d827db2 elementor-widget elementor-widget-et_accordion\" data-id=\"d827db2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-accordion collapsible-true\"><div class=\"accordion-title  elementor-repeater-item-f47a5d9\"><span class=\"accordion-icon\"><\/span>\u2753 Do you offer discounts for repair shops and businesses?<\/div><div class=\"accordion-content\"><p data-start=\"2965\" data-end=\"3020\">\u2705 Yes, we offer <strong data-start=\"3533\" data-end=\"3638\">discounts for businesses that purchase regularly and for partner repair shops<\/strong>. Contact us to discuss the terms and obtain preferred pricing.<\/p><\/div><div class=\"accordion-title  elementor-repeater-item-8ec139d\"><span class=\"accordion-icon\"><\/span>\u2753 Do you have a loyalty program?<\/div><div class=\"accordion-content\"><p>\u2705 <strong data-start=\"3768\" data-end=\"3834\">No, we do not currently have a loyalty program.<\/strong> However, our regular customers benefit from excellent service and offers tailored to their needs.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19c035a e-flex e-con-boxed e-con e-parent\" data-id=\"19c035a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"breakpoint-767 breakpoint-768-1023 elementor-element elementor-element-7019150 e-con-full e-flex e-con e-child\" data-id=\"7019150\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-816abdd elementor-absolute elementor-invisible elementor-widget elementor-widget-et_image\" data-id=\"816abdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;bounceInUp&quot;}\" data-widget_type=\"et_image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"et-image\" ><img fetchpriority=\"high\" decoding=\"async\" class=\"lazy\" data-src=\"https:\/\/shop.alternateur.ca\/wp-content\/uploads\/Design-sans-titre-15-e1742172644721.png\" src=\"https:\/\/shop.alternateur.ca\/wp-content\/uploads\/Design-sans-titre-15-e1742172644721-14x16.png\" width=\"2372\" height=\"2634\" alt=\"Alternateurs D\u00e9marreurs Batteries Inc - Magasin Web\" \/><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64aeb52 e-con-full posts-highlight-block e-flex e-con e-child\" data-id=\"64aeb52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcfce03 elementor-widget elementor-widget-et_heading\" data-id=\"fcfce03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"et-heading\" data-delay=\"0\"><span class=\"text-wrapper\"><span class=\"text\"><span >Can\u2019t find what you need? Call us at <span style=\"color:#f29f05;font-size:150%;position:relative;transform:translateY(4px);display:inline-block\">(450) 752-1588<\/span> or<\/span><\/span><\/span><\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c75b9a e-con-full posts-highlight-block e-flex e-con e-child\" data-id=\"4c75b9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a53f0 elementor-widget elementor-widget-et_button\" data-id=\"32a53f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"et_button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<a target=\"_self\" href=\"https:\/\/shop.alternateur.ca\/en\/contact-us\/\" data-effect=\"default\" class=\"et-button hide-default-false hide-sticky-false megamenu-ajax-false submenu-appear-false submenu-shadow-false modal-false hover-default smooth-false shadow-false rounded custom s 11\" ><span class=\"text\">Contact us<\/span><span class=\"icon icon2\"><\/span><span class=\"button-back\"><\/span><\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Comment pouvons-nous vous aider? Foire Aux Questions (F.A.Q.) Accueil 1. Informations G\u00e9n\u00e9rales \u2753 Quels sont les services offerts par ADB ? \u2705 ADB se sp\u00e9cialise dans la vente et la remise \u00e0 neuf d\u2019alternateurs et de d\u00e9marreurs, ainsi que dans la distribution de batteries Interstate et Volthium (lithium). Nous offrons aussi des diagnostics gratuits de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10474","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/pages\/10474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/comments?post=10474"}],"version-history":[{"count":3,"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/pages\/10474\/revisions"}],"predecessor-version":[{"id":22013,"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/pages\/10474\/revisions\/22013"}],"wp:attachment":[{"href":"https:\/\/shop.alternateur.ca\/en\/wp-json\/wp\/v2\/media?parent=10474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}